We love what we do and as part of the professional makeup service we provide, we like to be clear regarding the way we work.  Our terms of business are for your benefit and for ours.

​

​

 

Michelle G  - Terms and Conditions 

The Agreement:  is between Michelle G / The Team & The Client  for the entire booking

The Fee: The amount payable  by the Client (in full) to the Artist for the services listed below

The Party: Members of the bridal party, ie Bride,  Bridesmaids, Mother of bride/groom and Guest(s)( if applicable)

Packages for Bridal party & on the day  makeups are the service we DO provide. 

TRIAL ONLY IS NOT A SERVICE WE PROVIDE 

 

   

        a) Trial/on the day. 

1. “Trial onlys”  is not the service we provide for our clients.

2. Trials are carried out 8 /12 weeks before booking. 

3. Clients are expected to stay for the duration of the trial. 

4. Parental consent is required for under 16 years of age.

5. We do ask that payments for our services are dealt with at the trial and paid in full - payment methods, Cash / Bank transfer 

6. Trial appointments are in the week only & must be on one day 

7. Trial appointments are kept  within the time slot allocated, if there is an instance of excessive time over on a booking there will be a surcharge of £25 payable at trial 

8. Spectators at the trial are  chargeable :  £25 per person 

 

        b) Health & Safety

1. If anyone is excessively intoxicated we will not apply ANY makeup

2. We ask that children do not sit on laps when we are applying makeup 

3. We do have a no smoking policy, when we are working. . 

4. Anyone who would like us to use their own makeup products must make sure that makeup items such as foundation  match your skin tone, mascaras, must not be over 3 months old and all makeup has not passed its sell by date. . 

5. Anyone having their makeup applied whether at trial or on wedding day we require a signed Client Declaration for this, Skin patch tests will be done on very sensitive skin. We accept no responsibility if you fail to disclose any underlying facial condition and a reaction occurs.

6. We kindly ask that any pictures of your trial do not appear on social media, this is so that we can protect the privacy & safety of our clients. 

7. Illness such as Influenza, Coronavirus, Stomach Bugs, Psoriasis, Impetigo, Conjunctivitis, you MUST let us know of this so we can make arrangements at trial and  arrangements so that makeup can be applied, any of the above illnesses  client will need to bring their own makeup for us to apply (see term Health & Safety no4) 

8. On the trial and wedding day, we do require a place to work, preferably with a table and 2 chairs.. 

9. Acts of god provisions, also called “Force Majeure”, relate to events outside human control, like flash floods, extreme weather conditions, part  snow, earthquakes, or other natural disasters. We cannot take responsibility for these and we are unable to offer any refunds or travel to the venue if the MET office has issued an Amber or  Red warning.

10. A back up plan is in place  if Michelle G is unwell and cannot attend the wedding, an alternative artist will be sent.

11. All your personal information is kept confidential and inline with GDPR legislation.   

 

        c) Payments.

1. Booking fee of typically £50  (£100 for Bridal parties over 7)  is a reservation fee for the wedding day, and is non refundable.

2. The makeup service we provide is not transferable to another Bride.

3. After a successful trial, i.e. the signed facechart and the client changes their mind after we have left the appointment ,  we  accept  NO responsibility for this and will not be able to offer any refunds,  we can offer 1 further re-trial at £75 per person.   

4. Wedding Day Time has been agreed between Michelle G and the Client at the trial and time arrangements  have been allocated on the Wedding day,  as this date has been secured by the  booking reservation fee, we are unable to book anyone else in for this date.

5. We are not able to offer any refunds if you cancel the booking for any reason or the number of people having makeup applied reduces. 

6. We do ask that payments for our services are dealt with at the trial and paid in full - payment methods, Cash / Bank transfer. 

7. Strip lashes are £10 per set per person, whether at the trial or on the wedding day,  you supply your own or if we supply and apply ours. 

8. Any Bridal party members not having makeup ie which is not paid for at trial. We are not able to assist with makeup for free  on the wedding day, we do charge for any makeup work we carry out.   A comprehensive list of prices will be displayed on the wedding day. Payment for this is required on the day of wedding by cash/ bank transfer before makeup work is carried out  and is non refundable.

9. Cheques are not accepted as a method of payment. 

10. Spectators at the trial are  chargeable :  £25 per person 

11. Any Makeup Lessons, One to one lesson, Makeup Day, Party makeup, Christmas, Christening, Anniversary, Going out makeup must be paid for at time of booking and is non refundable should the appointment be cancelled by the client.